Crocs1.com offers flexible, safe and convenient payment methods to bring the best shopping experience to customers. Below are the payment policy regulations at Crocs1.com:

1. Payment Method

– Cash on Delivery (COD):
Customers can choose to pay when receiving goods (COD). This method is applied nationwide, helping you to check the product with peace of mind before paying.

– Bank Transfer Payment:
Customers can pay via bank transfer before receiving the goods. When choosing this method, please transfer to the bank account provided on the website and clearly state the order code in the transfer content for convenient processing.

– Payment via E-Wallet (ZaloPay, MoMo):
We support payment via popular e-wallets, helping you to conveniently and quickly pay.

2. Payment Process

  • Step 1: Select the product and add to cart.
  • Step 2: Choose the appropriate payment method when ordering.
  • Step 3: If you choose to pay by bank transfer or e-wallet, please make the transaction according to the instructions and take a photo of the payment receipt for convenience in confirming the order.
  • Step 4: After confirming the successful payment, Crocs1.com will prepare and deliver the goods according to the committed time.

3. Order Cancellation and Refund Policy

Customers can cancel the order before the order is transferred to the “In delivery” status. Please contact Yoga Fashion’s customer service department via hotline or email for timely support.
Refund: For prepaid orders, if the order is canceled or cannot be delivered, Crocs1.com will refund within 7-10 working days via the customer’s original payment method.

4. Payment Information Security

  • Crocs1.com is committed to keeping customers’ payment information confidential. We apply advanced information protection measures to ensure the safety and security of each transaction.
  • All information related to customers’ credit cards and bank accounts will be kept confidential and will not be shared with any third party, unless the customer agrees or is required by law.

5. Other Notes

  • Crocs1.com encourages customers to keep receipts and payment information for the convenience of tracking orders and ensuring their rights.
  • For any questions or support regarding payment, please contact our customer service department for timely answers.

We are committed to providing safe, convenient and fast payment services. Thank you for trusting and choosing Crocs1.com!